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We appreciate your interest in purchasing at Centurian Lab. The terms and conditions that make up our shipping policy are shown below.

Time spent processing shipments

All orders are completed in a span of 24 to 48 hours. Your order is dispatched as soon as it is processed. The shipping time may differ based on the distribution center from where the order is being dispatched.

  • Delivery from the US Distribution Center (for US clients only) usually takes 5-7 days, depending on the product’s availability and any related fees. Over 100 pills are never shipped from the US Distribution Center.
  • Shipped from the India Distribution Center in three to four weeks.
  • Delivered in three to four weeks from the Singapore Distribution Center.
 

Your order will typically arrive with normal delivery between 4 to 7 business days of the item being sent. The typical delivery time for overnight or express goods is one to two business days. Please be aware that there is no guarantee of delivery times. Delivery timeframes are frequently impacted by carrier delays.

On weekends and holidays, orders are not sent or delivered.

Shipments can be a few days behind schedule if we are dealing with a large volume of orders. Please give the delivery a few extra days for transportation. We shall notify you by phone or email if there will be a considerable delay in the dispatch of your purchase.

Delivery estimates and shipping costs

Your order’s shipping costs will be computed and shown during the checkout process. 

Order tracking and confirmation of shipment

  • We only send your item after receiving confirmation from you, to prevent any fraudulent transactions that may occur online. We will contact you by phone or mail to confirm your order.
  • Once your purchase has arrived, you will get an email with a shipment confirmation and your tracking number (s). Within a day, the tracking number will be operational.
 

Taxes, duties, and customs

Any taxes and customs that are levied on your order are the responsibility of Centurian Lab. We guarantee that your order will arrive on time and that no extra taxes will be applied to it. 

Damages

  • We accept whole liability for your order. To register a claim if your order arrived damaged, please get in touch with us.
  • Before submitting a claim, please keep all package materials and damaged items. 

 

Refunds and Cancellations

Before your order is confirmed, you have the option to cancel it by sending us an email. Once your order has been authorized by our staff, it cannot be canceled. An order cannot be canceled once it has been dispatched.  Also, your prepaid orders will be refunded within 7 working days.